Privacy Policy for Sozo Kids

Introduction

Welcome to Sozo Kids! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the personal information of our website visitors, clients, and stakeholders in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Child Information: Name, date of birth, health information, and any other details relevant to providing care and education.
  • Parental/Caregiver Information: Name, contact details, and any information necessary to facilitate the child’s enrollment and care.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and browsing behavior.

How We Collect Information

We collect personal information through various methods:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or provide information during enrollment and registration processes.
  • Automatically: Through the use of cookies and similar technologies when you interact with our website.
  • Third Parties: From partners and service providers who assist us in operating our website and providing our services.

Use of Information

We use your personal information for the following purposes:

  • Service Provision: To provide childcare and educational services, manage enrollments, and communicate with parents and caregivers.
  • Communication: To respond to inquiries, send newsletters, and provide updates about our services and events.
  • Website Improvement: To analyze website usage and improve our online services and user experience.
  • Compliance: To comply with legal and regulatory requirements and to protect the rights and safety of our staff, children, and visitors.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Who assist us in operating our website, conducting our business, and providing our services, subject to strict data protection obligations.
  • Legal Authorities: If required to comply with legal obligations or protect the rights, property, or safety of Sozo Kids, our staff, children, and visitors.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. This includes secure storage solutions, encryption, and regular security assessments.

Your Rights

Under POPIA, you have the following rights regarding your personal information:

  • Access: To request a copy of the personal information we hold about you.
  • Correction: To request the correction of inaccurate or incomplete personal information.
  • Deletion: To request the deletion of your personal information, subject to legal and contractual obligations.
  • Objection: To object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: To withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us using the contact details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser and opt-out of certain types of cookies. For more information, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices and legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at:

Sozo Kids Address: 2 Sullivan Street, SW 5, Vanderbijlpark, South Africa
Phone Number: 060 861 5607
Email: info@sozokids.co.za

Thank you for trusting Sozo Kids with your personal information. We are committed to protecting your privacy and ensuring the safety and well-being of the children and families we serve.